Terms and Conditions

  1. Detailed description of goods and/or services The Dead Rabbit Liquor Merchants is a business in the alcohol industry that sells and distributes alcohol.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of order number and e-mail.
  3. Export restriction
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by The Dead Rabbit Liquor Merchants is subject to availability. In cases of unavailability, The Dead Rabbit Liquor Merchants will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee. All products to be return with all original packaging.
  5. Customer Privacy policy
    The Dead Rabbit Liquor Merchants shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 
  6. Payment options accepted
    Payment may be made via Visa and MasterCard.
  7. Card acquiring and security
    Card transactions will be acquired for The Dead Rabbit Liquor Merchants via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by The Dead Rabbit Liquor Merchants separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility
    The Dead Rabbit Liquor Merchants takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and The Dead Rabbit Liquor Merchants chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  12. Variation
    The Dead Rabbit Liquor Merchants may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by The Dead Rabbit Distillery (Pty) Ltd based in South Africa trading as The Dead Rabbit Liquor Merchants and with registration number 2013/000811/07 and Malcolm Hozack (Director).
  14. The Dead Rabbit Liquor Merchants contact details
    Company Physical Address: 39 Gwi Gwi Mrwebi Street Newtown
    Email: carfax@mweb.co.za Telephone: 0832880428